Privacy Policy
Ron Payne respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how personal information is collected, used, stored and disclosed when you visit this website, make an enquiry, book lessons, or interact with our services.
By using this website or engaging with our services, you consent to the practices described in this policy.
Collection of Personal Information
Personal information is collected only when knowingly and voluntarily provided by you. This may occur when you:
- Submit an enquiry through the website
- Book a lesson or consultation
- Subscribe to newsletters or updates
- Download resources, guides or educational material
- Contact us via phone, email or social media
- Participate in events, workshops or student programs
The information collected may include:
- Full name
- Email address
- Phone number
- Student age or learning level (where relevant)
- Musical interests or goals
- Any other information voluntarily provided
This information helps us respond to enquiries, provide music tuition services, and improve the student experience.
Use of Personal Information
Personal information may be used to:
- Respond to enquiries and lesson requests
- Schedule and manage lessons or events
- Provide educational resources and updates
- Send newsletters or promotional material you have opted in to receive
- Improve website performance and customer experience
- Comply with legal obligations
You may unsubscribe from marketing communications at any time using the unsubscribe link in emails or by contacting us directly.
Website Usage and Cookies
When visiting this website, limited non-personal information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
This information helps improve website functionality and user experience.
Cookies may also be used to enhance browsing functionality. Cookies do not typically identify you personally, and you can disable them through your browser settings if preferred.
Disclosure and Security of Information
Personal information will not be sold or shared with third parties except:
- Where necessary to provide services
- To trusted service providers such as website hosting, email marketing or IT support providers
- Where required by law
- Where consent has been provided
Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes secure digital systems and restricted access to information.
While every effort is made to protect your information, no online transmission or storage system can be guaranteed as completely secure.
Access and Correction
You may request access to the personal information held about you and request corrections if the information is inaccurate, incomplete or outdated.
To make a request, please contact us using the details below.
Changes to this Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices or services. The latest version will always be available on this website.
Contact Us
If you have any questions about this Privacy Policy, would like access to your personal information, or wish to make a privacy-related complaint, please contact:
Ron Payne Classical Guitar
Email: rpayne@guitarteacher.com.au
Melbourne, Victoria, Australia
For more information about privacy in Australia, visit the Australian Government Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
Last Updated: 15 May 2026
